Customer Service

Terms & Conditions

Welcome to  "Ahan Jewels"  By accessing and using our website, https://ahanjewels.com, you agree to the following terms and conditions. Please read them carefully before making any purchases or using our services. These terms are designed to ensure a smooth and transparent experience for all our customers.


1. General Information
- Company Name: Ahan Jewels  
- Website: https://ahanjewels.com
- Products: We specialize in high-quality "silver jewelry".  

 2. Product Information
- We strive to provide accurate and detailed information about our products, including descriptions, images, and specifications.
- Please note that actual product colors, sizes, and designs may vary slightly due to differences in monitor settings and lighting conditions.
- All our silver jewelry is crafted with care and inspected for quality before shipping.

3. Placing Orders and Payment
- All orders are subject to availability. We reserve the right to cancel or refuse an order if the item is out of stock or if there is an error in the pricing.
- We accept payments through secure methods, including major credit cards, debit cards, PayPal, and other online payment systems.
- Prices are displayed in USD or other relevant currencies, and may not include taxes, customs duties and taxes will be different.

 4. Shipping and Delivery
- We offer international shipping to customers outside of India.
- Shipping costs and delivery times depend on the destination country, and will be calculated at checkout.
- Delivery times may vary based on factors such as customs processing and local courier services.
- Ahan Jewels is not responsible for any customs duties, taxes, or fees imposed by your country upon the arrival of your package.

 5. Returns and Exchanges
- We want you to be completely satisfied with your purchase. If for any reason you are not happy, we accept returns or exchanges within "30 days" of receipt, provided the items are unused, undamaged, and in their original packaging.
- Customized or personalized items are non-returnable unless there is a defect or error in production.
- Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service for returns, as Ahan Jewels cannot guarantee receipt of returned items.
  
 6. Customs, Duties, and Taxes
- International customers are responsible for any customs duties, taxes, or import fees that may apply when receiving their order.
- These charges are not included in the product price or shipping costs and are the responsibility of the customer.
- We recommend that you check with your local customs office for any specific requirements or fees before placing your order.

 7. Privacy and Security
- Your privacy is important to us. We collect only the information necessary to process your order and provide a secure shopping experience.
- We use industry-standard encryption to protect your personal and payment information during transactions.
- By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

 8. Intellectual Property
- All content on this website, including but not limited to text, images, logos, designs, and product descriptions, is the property of Ahan Jewels and is protected by copyright and intellectual property laws.
- You may not use, reproduce, or distribute any material from our website without our prior written consent.

 9. Limitation of Liability
- Ahan Jewels is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
- We are also not responsible for any delays or issues caused by customs, shipping carriers, or other third parties.

 10. Modifications to Terms and Conditions
- Ahan Jewels reserves the right to modify, update, or change these terms and conditions at any time without prior notice. Any changes will be posted on this page, and the updated date will be indicated at the top.
  
 11. Governing Law
- These Terms and Conditions are governed by the laws of the country where Ahan Jewels is legally registered.
- Any disputes arising from the use of this website shall be resolved in the appropriate legal forums.

 12. Contact Us
If you have any questions or concerns about our terms and conditions, please reach out to us. We're here to help!
Email: info@ahanjewels.com
Mob: +91-9610666632
Address: BAS BADANPURA, JAIPUR, RAJ (INDIA), 302002


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